IT Senior Manager, IoT Programs & Strategy

Senior Manager, IoT Programs Strategy – OneVision Development Transversal Services Job Description Job Title Senior Manager, IoT Programs Strategy – OneVision Development Transversal Services (Container IoT Connected Assets) Location Geneva, Switzerland Overview The Senior Manager, IoT Programs Strategy is accountable of overall solution aspects related to IoT devices non exhaustively including software, hardware, communication means, operational efficiency etc, for Reefer, Dry containers and other upcoming IoT opportunities for MSC Cargo. This role brings them under one strategy, one operating model and one roadmap, and matures them from operational proofs-of-concept into a connected-asset capability with real commercial weight. The role steers multi-location teams in a matrix structure and works closely with Reefer operations, Commercial, Fleet, Ship Management, Digital Innovation, and procurement functions reporting to the Vice President of IT – OneVision Development Transversal Services and IoT Main Responsibilities Strategy Operating Model Own the unified container IoT strategy across reefer and dry, translating business and technical objectives (with application managers and business users) into a multi-year roadmap and prioritized investment plan. Consolidate today's fragmented programs into a single portfolio and define the target operating model — how IoT is organized across hardware, connectivity, software, data and commercial responsibilities. Delivery Rollout Own end-to-end delivery across the portfolio — equipping vessels with connectivity, closing open-sea blind spots in network coverage, and building asset-management tools for connected devices. Move each program from operational proof-of-concept to a mature, supported product, with the organization, processes and service levels behind it. Operational efficiency Drive overall operational solution efficiency both on software and hardware side. Drive timely resolution of issues to restore service both on software and hardware Product Commercial Deliver controlled customer visibility through myMSC, with structured data exports and APIs that integrate with customer and downstream MSC systems. Capture commercial value from connected-asset data and services, with the commercial and customer-experience teams. Data, Analytics Innovation and IA Use IoT data, new technologies and sensor-based POCs to move MSC toward a preventative cargo-care model — spotting and resolving issues early — and to strengthen security monitoring. Eliminate manual data gathering on board, improving safety and automating telemetry collection at sea and on land. Drive AI improvement within IoT such as predictive maintenance, identification of issue resolution and automation Technology, Vendors Connectivity Set and enforce MSC architecture and technology standards across the portfolio. Own the supplier relationship and device-fleet economics together — selecting device, lobying for startegic evoluion, connectivity and platform vendors across satellite and terrestrial communications, and managing procurement (incl negotiation), maintenance, cost optimization and lifecycle. Stakeholder Engagement Governance Bridge IT and the business: establish governance and decision rights with the Digital Innovation function and business stakeholders, clarifying data ownership and the IT–business interface. Align senior stakeholders across reefer operations, commercial, customer experience, fleet and IT on priorities and trade-offs. Team Leadership Organizational Development Lead, mentor and grow the IoT team and program managers across Geneva, Belgium, India and Italy. Participate in recruitment, onboarding and performance management. Skills Strong transversal leadership across multi-location, multicultural teams. Commercial acumen — business cases, monetization and vendor negotiation. Experience leading development teams, with the technical fluency to challenge roadblocks and ensure roadmaps address IT security and technical debt, not just new tools. Data and analytics fluency, with a credible point of view on applied AI. Strong IT background on IOT, Solution development, Azure and telecommunications. Qualifications Experience 8+ years leading connected-product, IoT, telematics or industrial / OT programs combining hardware, connectivity and software at scale (Required) Proven experience setting strategy and an operating model for a fragmented or fast-growing area, and delivering against it (Required) Experience leading and developing teams across multiple locations (Required) Experience working in multi-national matrix organizations (Required) Commercial, budget and vendor management experience (Required) Experience launching customer-facing digital products and APIs (Preferred) Background in container shipping, maritime, logistics or supply chain (Preferred) Familiarity with reefer operations, cold chain, or container equipment and seals (Preferred) Knowledge of Agile methodologies (Preferred) Fluency in English; French and Italian are assets Travel Approximately +25% travel required, including visits to deployment sites and vessels. Reporting Line Reports directly to the Vice President of IT – OneVision Development and Transversal Services, Finance, Fleet, Marketing and IoT .