Healthcare: Senior Consultant to Senior Manager – Hospital Operations & Process Optimisation (all genders)

We help healthcare providers sharpen their strategy, design organisations that work and put changes into practice in day-to-day hospital operations. Depending on your previous responsibilities, you’ll take on a workstream, an engagement or a programme.

• Strategic planning. Develop strategic positioning, assess service portfolios and make-or-buy options, and align long-term building and site planning with future operations.
• Process and organisational design. Develop target operating models and operational concepts, reshape organisations, clarify how teams work together and help staff adopt new workflows in day-to-day practice.
• Operations management. Develop the target state and strategy, optimise procurement and the supply chain, and make operating theatre logistics efficient and patient-centred.

• New hospital development. Develop operational concepts with the user groups for a smooth opening.
• Medication workflows. Define a standard workflow with the professional groups involved, support its phased rollout and prepare for unit-dose dispensing.
• Operating theatre logistics. Standardise how supplies are managed across a hospital network, speed up ordering in theatres and enable stock monitoring.

• Senior Consultant. You own workstreams or subprojects through to completion. For example, you might develop an operational concept with the teams who will use it.
• Manager. You lead engagements independently and manage the project team. You’re responsible for budget, quality and outcomes and are the hospital leadership’s point of contact for the engagement.
• Senior Manager. You lead programmes and own the wider client relationship at executive level. You help develop our healthcare consulting services.

• You have at least three years’ experience in management consulting with a focus on healthcare providers.
• Level based on your previous responsibilities. You’ve owned workstreams or subprojects (Senior Consultant), led engagements independently (Manager), or been responsible for programmes and client relationships (Senior Manager).
• Expertise in hospital strategy and development planning, operational and process planning, organisational design or hospital supply chains, along with an understanding of the Swiss healthcare system.
• A master’s degree in business, health economics or engineering, or an equivalent qualification.
• You have very good German and good English. Italian is a plus.

• You think analytically, work in a structured way and get to the point.
• You speak plainly, ask difficult questions and handle disagreements constructively.
• You take responsibility for the outcome, not just your own part.
• You understand what matters to people and build support for change among doctors, nurses and support teams.
• You ask for feedback and give it openly.

• See the impact of your work. We stay until the solution works in day-to-day hospital operations. You see what changes as a result of your work.
• Accountability for results. We only take on engagements where we’re confident we can succeed together.
• Help build the firm. You shape how we advise clients and how we use our AI platform in project work.

Your contact: Vivianne Greber