Back to search

Bühler Group · industrial

Solution Architect (Customer Service Systems)

Verified·13 days ago
Uzwil, Switzerland Permanent
We are looking for a hands-on Solution Architect to design and deliver creative, scalable solutions across our global Customer Service business. In this role, you will shape the architecture of our service processes across SAP S/4HANA, SAP CS, SM & SD, Service Cloud (C4C V2), SAP Field Service Management, and Asset Manager. You will collaborate closely with business stakeholders, developers, and implementation partners to ensure robust, future-ready service solutions.
  • You design and deliver high-quality solution architectures for the Epics and initiatives you own
  • You elaborate solution concepts, perform requirements engineering, and create system and program specifications
  • You coordinate internal and external development partners, including quality checks and testing
  • You independently perform SAP S/4HANA CS/SM/SD/FSM customizing and document system setups
  • You support global implementation projects and provide third-level support for global users
  • Bachelor's degree in business informatics, computer science, engineering, or a comparable field
  • 5+ years of professional experience, including 2+ years in a similar Solution Architect or Application Manager role
  • Strong experience with SAP S/4HANA Customer Service (CS), Sales & Distribution (SD) as well as experience with Service Management in S/4
  • Proven ability to create architecture deliverables in both waterfall and Agile environments
  • Fluency in English, with strong communication and collaboration skills
Attractive vacation entitlement
Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age.

Attractive mobility concept
We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking.

VIVA Restaurant
We offer our employees a daily fitness menu from 9, 00 CHF.

Employer-funded pension plan
The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security in retirement: www.pk-buhler.ch

Attractive mobility concept
We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking.

Health-Port
We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor.