Neural Concept · deep_tech
Workplace Specialist
About the Role
We are looking for a warm, proactive, and service-minded individual to join our Operations team and be the heart of our Lausanne HQ. This role is built for someone who genuinely cares about people, takes pride in a well-run space, and gets real satisfaction from creating an environment where everyone feels at home.
You will work closely with the Operations team as a key presence in the office, making sure everything runs seamlessly and that our workspace always feels organised, welcoming, and energising. Daily onsite presence is required. The role starts at 60-80% with a clear path to full-time as Neural Concept continues to grow.
What you will do:
Maintain the office to the highest standard at all times: clean, organised, well-stocked, and beautifully presented
Coordinate with vendors and service providers for supplies, catering, deliveries, and maintenance
Anticipate needs proactively and resolve issues before they affect the team
Be the go-to, trusted point of contact for employees' day-to-day needs
Support onboarding and make new hires feel welcome from their very first day
Handle all requests and sensitive information with care, discretion, and confidentiality
Welcome visitors and guests with warmth and professionalism, acting as the face of our office
Support the planning and execution of internal and external events, from logistics and set-up to catering and on-the-day coordination
Ensure meeting rooms are always set up, welcoming, and technically ready
Operate independently with AV, video conferencing, IT set-up, and AI tools, agents, and automation
Who you are:
Genuinely warm, people-first, with a natural instinct for making others feel welcome and cared for
Experienced in hospitality, office coordination, or a customer-facing service role; a background in a start-up or fast-paced environment is a strong plus
Proactive, hands-on, and ownership-driven: you spot what needs doing and act without being asked
Highly organised, with sharp attention to detail and presentation
Tech-savvy and self-sufficient with AV, conferencing tools, IT set-up, and AI tools and automation
Comfortable with everyday office tools such as G-suite, Slack, and similar platforms
Discreet, reliable, and trustworthy in all situations
Positive and energised by fast-moving, dynamic environments
Available onsite every day, with flexibility to occasionally shift hours for special guests or events
Fluent in both English and French