Program Manager - Global Distributor-led Store Business

In short

Support the development of the fastest-growing global sports brand in scaling our retail footprint to new heights. Are you a strategic thinker with the operational rigor to turn a high-level vision into reality? Do you thrive at the intersection of retail operations, cross-functional alignment, and commercial execution?

We are looking for a highly driven Program Manager - Global Distributor-led Store Business to shape how our brand comes to life across our global partner networks. In this role, you will serve as the bridge between global strategy and local market execution, ensuring our distributor-led stores deliver a premium, consistent, and commercially successful customer experience.

Your mission

• Drive the global Distributor-led (DMS) store strategy based on the Global Retail strategy forward, acting as the central engine from high-level strategic planning to physical, in-store execution
• Partner closely with Global and Regional Retail teams to design and implement scalable operating frameworks that align distributor market operations with our core brand principles.
• Seamlessly create and adapt DTC Retail playbooks for distributor-led stores. You will drive cross-market alignment, fostering a culture of shared learnings and best practices across global partners.
• Standardize global KPIs and reporting. You will consolidate market insights and distributor performance trends into actionable data for global stakeholders, driving informed decision-making on local, regional and global level.
• Take proactive ownership of global retail standards, helping regional teams identify and quickly resolve in-store execution and operational gaps in alignment with cross-functional partners.

Your story

• You bring 6+ years of professional experience in retail operations, distributor-led (DMS) retail, franchise management, or partner-led business models within a global consumer brand.
• You are highly skilled in project management with a proven track record of designing scalable retail playbooks, operational frameworks, and standardized SOPs that external partners can seamlessly adopt.
• You possess exceptional stakeholder management and communication skills. You can easily collaborate with, influence, and build trust among cross-functional teams, regional leads, and external distributors to drive compliance without relying on formal authority
• You combine a highly structured, analytical mindset with a hands-on approach. You are comfortable navigating ambiguity and are just as passionate about resolving in-store execution gaps as you are about designing long-term market expansion strategies.
• Your home base will be Zurich. You are fully proficient in English, both written and spoken, with the ability to build strong relationships across diverse cultures.