Commercial Category Manager – E-Commerce

Location: Sonnentalstrasse 21, 8600 Dübendorf

Working model: Hybrid – 4 days in the office (Monday to Thursday)

Reports: directly to the Chief Business Development Officer

Who we are

Pflegewegweiser, part of the Entyre Group, is one of the fastest-growing health tech scale-ups across Switzerland and the US — 500+ people, offices from Zurich to Boston, and a mission that actually matters: helping people live independently at home. We get families reimbursed for caring for their loved ones, and we supply them with the homecare products they rely on every day.

Pflegewegweiser Shop is a startup inside that scale up. We're building an e-commerce business from zero. That means no legacy processes to inherit, no 40-slide alignment decks, and no waiting three quarters to see your recommendation implemented. You build it, you own it, you watch it work. If the reason you're reading job descriptions is that you're tired of advising and ready to operate — keep going.

What you'll own:

This is a builder's role with a real P&L attached. You won't be handed a playbook; you'll write it.

• The numbers. Own the category economics end to end. Dig into sales data, find the signal in the noise, and turn it into hard calls on assortment, purchasing volumes, and pricing. Your analysis doesn't go into a report — it goes straight into what we buy and what we charge.

• The supply base. Scout new suppliers and manufacturers, run the negotiations, and build the long-term partnerships that give us a structural cost and availability edge.

• Procurement. Run the ordering engine. Keep the range in stock, competitively sourced, and ready to ship — every SKU, every time.

• Regulatory. Own vendor and product registration against Swiss import and approval requirements (MiGeL listing, BAG), and keep the documentation airtight.

• The cross-functional glue. Work shoulder-to-shoulder with procurement, customer service, and leadership, and feed your insight directly into the decisions that move the business.

What you'll bring:

• Sharp analytical horsepower — you're fluent in large datasets and spreadsheets and can go from raw data to a defensible recommendation fast.

• A structured, first-principles way of working and the drive to take full ownership from day one.

• Comfort in ambiguity — you'd rather build the process than be handed one.

• Genuine appetite for negotiation and relationship-building; you like closing deals, not just modeling them.

• German and English (other languages a plus).

Bonus points:

• Experience in purchasing, supply chain, or a comparable e-commerce role.

• Familiarity with Swiss healthcare and import regulations (KVG, MiGeL, customs).

• A consulting or strategy background you're now itching to put into operating reality.

Why this seat:

• 0-to-1, for real. You're building the category, not maintaining it.

• A direct line to leadership. You report to our Chief Business Development Officer — short paths, fast calls, no bureaucracy.

• Impact you can see. Small, high-agency team; your ideas land in the business immediately.

• Scale behind you. The pace and autonomy of a startup, backed by the resources of an international group in one of the biggest growth markets out there — homecare and digital health.

How We Operate – Non-Negotiable:

"Insanely Great" for Families — Delivered Now 
Forget mere “satisfaction.” We deliver support that makes caregivers feel seen, understood, and valued. Anticipate their needs and solve problems quickly. The standard is "Insanely Great," period. Anything less slows us down and fails our families. 

Speed is King — Ruthless Focus is Key 
Velocity comes from focus. Eliminate distractions. Concentrate all effort on the #1 critical objective until it’s done, then move on to the next. Decide what not to do and cut it ruthlessly. Being a mile wide and an inch deep is failure — move the needle now. 

Raise the Bar — Crush Mediocrity 
Mediocrity kills speed, morale, and companies. Hunt it down and eliminate it. Good enough is never good enough. Demand top performance from yourself and everyone around you. Own your work, deliver excellence fast, and accept no excuses. 

The Speed Algorithm — Question, Delete, Simplify, Accelerate 
Build momentum by questioning every requirement: who asked and why? Delete ruthlessly — parts, processes, bureaucracy. Simplify what remains. Accelerate cycle times relentlessly. “It can’t be done” means “You haven’t figured it out yet — go do it.” Break bottlenecks, find shortcuts, and remove friction. 

Act Like Owners — Bold Bets, Fast Action 
This is your company. Own the mission and the results. Take initiative, make bold bets that leapfrog progress, and act decisively. If you stumble, learn faster and go again. Bias for action is everything. 

The Bottom Line: 
We are building something vital at lightning speed. This requires intensity, focus, and a relentless drive to execute. If reading this makes you want to jump in and build faster, welcome to Pflegewegweiser!

If you’re ready to grow with us and make a difference, we’d love to hear from you!